Accessibility Policy

1. Our Commitment to Accessibility

Glowflare Limited is committed to providing an accessible and inclusive experience for all users of our websites and online services.

We aim to ensure that people of all abilities can access information, interact with content, and participate in our activities without unnecessary barriers.

2. Accessibility Standards

We aim to make our websites accessible in line with:

• The Equality Act 2010
• Web Content Accessibility Guidelines (WCAG) 2.1, aiming for Level AA compliance where reasonably possible

Accessibility is considered during design, development, and content updates.

3. Website Accessibility Features

Our websites are designed to support accessibility through features such as:

• Keyboard accessibility

Pages can be navigated using a keyboard without requiring a mouse.

• Readable text and contrast

Text is designed to meet recommended contrast ratios for readability.

• Scalable text

Content can be resized using browser zoom or text size controls without loss of functionality.

• Responsive design

Pages adapt to different screen sizes, devices, and orientations.

• Clear navigation

Logical page structure, headings, and navigation aids are used to support ease of use.

• Accessible media (where provided)

Where reasonably possible, video or audio content includes captions, transcripts, or alternatives.

4. Limitations & Ongoing Improvements

While we aim for accessibility across all areas, some content or features may not yet fully meet accessibility standards.

This may include:

• Older content created before accessibility improvements
• Third-party tools or platforms outside our direct control

We are committed to reviewing and improving accessibility over time.

5. Third-Party Content

Some areas of our websites may rely on third-party services (such as submission platforms or embedded tools).

We cannot guarantee the accessibility of third-party content but will take accessibility into account when selecting providers.

6. Events & Festival Accessibility

Accessibility for in-person events and festivals is addressed separately through:

• Venue accessibility information
• Event-specific guidance
• Direct communication with attendees where adjustments are requested

7. Feedback & Contact

If you experience difficulty accessing any part of our website or have suggestions for improvement, we welcome your feedback.

Please contact us using the details provided on the website and include:

• The page or feature you are having difficulty with
• A brief description of the issue
• Your preferred way of accessing the information

We will aim to respond within a reasonable timeframe.

8. Enforcement & Legal Rights

If you are not satisfied with our response, you may have rights under the Equality Act 2010.

This statement does not limit or replace any legal rights you may have.

9. Updates to This Statement

This Accessibility Statement may be updated as standards, technology, or our services change.

Updates take effect once published on the website.

10. Acceptance

Using our website indicates acceptance of this Accessibility Statement.